This policy describes the processing of personal data by BienVeto within the Bienveto store, in accordance with the GDPR and the French Data Protection Act.
Data Controller
BienVeto
71-75 West Street, Shelton Street, London WC2H 9JQ, United Kingdom
Tel.: +33 6 87 87 26 07
Email: bonjour@bienveto.com
Online store: bienveto.com (Shopify BienVeto store).
Data Collected
- Identity and contact: name, email, phone, delivery/billing address;
- Order and payment: order details (card payment is processed by Shopify and payment providers; Bienveto does not store card numbers);
- Navigation: cookies and technical traces necessary for the cart, security and, with your consent, audience measurement or advertising.
Purposes and Legal Bases
- Contract performance: processing, delivery, customer service, invoicing;
- Legal obligations: accounting, disputes;
- Legitimate interest: fraud prevention, website improvement;
- Consent: non-essential cookies, marketing emails (unsubscribe at any time).
Recipients
Shopify (store hosting and checkout), payment providers, carriers, and where applicable, audience measurement or advertising tools that you have accepted. These providers may process data outside the EU with appropriate safeguards.
Retention Period
Order data: legal accounting period. Customer marketing data: 3 years after the last contact or last order, unless a longer obligation exists.
Your Rights
Access, rectification, erasure, restriction, objection, portability, and withdrawal of consent. Exercise them at bonjour@bienveto.com. You can also contact the CNIL (cnil.fr).
Cookies
The Shopify consent banner allows you to accept, refuse, or manage non-essential cookies. Strictly necessary cookies (cart, session, checkout, security) remain active.
Last updated: August 31, 2026.